Privacy Policy

Introduction

At Beyond Décor (“we”, “our”, or “us”), we value your privacy and are committed to protecting any personal information shared with us. This Privacy Policy explains how information is collected, used, stored, and safeguarded when you use our website and services, in accordance with the Protection of Personal Information Act (POPIA) and applicable South African legislation.

By accessing or using this website, you agree to the terms outlined in this policy.

About Beyond Décor

Beyond Décor is a South African online business specializing in furniture, décor, and lifestyle products. Our website provides customers with access to curated products from trusted suppliers and manufacturers.

For any questions regarding this policy or your personal information, please contact us through our Contact Page.

Information We Collect

We may collect the following information when you interact with our website:

Full name, contact number, and email address
Delivery and billing details
Information submitted through enquiries, forms, or purchases
Payment details processed securely through third-party payment gateways
Technical information such as IP address, browser type, device data, and website activity collected through cookies and analytics tools

Comments and User Submissions

When visitors leave comments or submit forms on the website, we may collect the information shown in the form together with the visitor’s IP address and browser details to assist with spam detection and website security.

Uploaded Media

If you upload images or media files to the website, we recommend removing embedded location information (EXIF GPS data), as this information may be accessible to other users who download the files.

Cookies and Website Tracking

Beyond Décor uses cookies and similar technologies to improve website performance, remember user preferences, and better understand how visitors interact with the site.

Cookies may be used for:

Essential website functionality
Performance and traffic analysis
Marketing and advertising customization

You may disable cookies within your browser settings, although certain website features may not function correctly as a result.

For additional details, please refer to our Cookie Policy.

How We Use Your Information

Personal information may be used to:

Process purchases and deliveries
Respond to customer enquiries and support requests
Improve our products, services, and website experience
Maintain website security and prevent fraudulent activity
Comply with accounting, taxation, and legal obligations

Beyond Décor does not sell, rent, or trade personal information to third parties.

Lawful Basis for Processing

Your personal information is processed only where legally permitted, including:

Where consent has been provided
To fulfill contractual obligations related to purchases or services
To comply with legal or regulatory requirements
For legitimate business interests such as fraud prevention, analytics, and website security

Sharing Information with Third Parties

We may share necessary information with trusted third parties, including:

Payment processing providers
Courier and delivery services
Website hosting and technical support providers
Analytics and marketing service providers

All third-party providers are expected to handle personal information responsibly and in compliance with POPIA.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, or as required by South African law for legal, tax, or administrative purposes.

Security Measures

We implement reasonable technical and organizational measures to protect personal information, including secure servers, SSL encryption, limited access controls, and regular software maintenance.

While every effort is made to protect user information, no online platform can guarantee absolute security.

Your Rights Under POPIA

You have the right to:

Request access to your personal information
Correct inaccurate or outdated information
Request deletion of personal data where applicable
Withdraw consent for certain processing activities
Object to specific uses of your information

Requests may be submitted through our Contact Page.

International Data Processing

Certain website services or hosting providers may process or store information outside of South Africa. Where this occurs, Beyond Décor takes reasonable steps to ensure appropriate privacy and security safeguards remain in place.

Third-Party Links and Embedded Content

Our website may contain links to external websites or embedded content such as videos, maps, social media integrations, or articles. Beyond Décor is not responsible for the privacy practices or content of external websites.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business operations. Any revised version will be published on this page.

Last Updated: May 2026

Legal Compliance

This website operates in accordance with applicable South African legislation, including:

The Protection of Personal Information Act (POPIA)
The Electronic Communications and Transactions Act (ECTA)
The Consumer Protection Act (CPA)

Electronic communications and records may be retained where required for legal, compliance, security, or administrative purposes.